Privacy Policy

Last Updated: August 19, 2026
 

US Home Alarms (“US Home Alarms,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website and services.
 

Information We Collect

We may collect information such as your name, phone number, email address, property or service details, appointment information, and other information you voluntarily provide when requesting information, requesting a quote, scheduling an appointment, requesting services, or communicating with us.
 

We may also collect certain information automatically when you use our website, such as IP address, browser type, device information, pages visited, and other technical or usage information, including through cookies or similar technologies.
 

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and requests;

• Provide information and quotes regarding our products and services;

• Schedule and coordinate appointments;

• Coordinate installations and other requested services;

• Provide customer support;

• Provide account and service updates;

• Communicate with you regarding your requests; and

• Operate, maintain, improve, and secure our website and services.
   

Information Sharing

We do not sell or rent your personal information.

We may share information with service providers, contractors, installers, monitoring providers, business partners, or other parties when reasonably necessary to respond to your request, provide or coordinate requested products or services, schedule appointments, complete installations, provide customer support, or otherwise fulfill the purpose for which you provided the information.
 

We do not share your SMS consent with third parties or affiliates for their own independent marketing or promotional purposes.
 

SMS and Text Messaging

If you voluntarily provide your mobile telephone number and separately opt in to receive SMS messages from US Home Alarms, you consent to receive text messages related to your request or services, including appointment confirmations, installation updates, account notifications, and customer support.
 

Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP. For assistance, reply HELP.
 

SMS consent is not required as a condition of purchasing goods or services.

Cookies and Similar Technologies
 

Our website may use cookies and similar technologies to help operate the website, understand website usage, improve performance, maintain security, and support certain website functionality.
 

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure.
 

Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
 

Your Choices and Requests

You may contact us to request information about the personal information we maintain about you or to request correction or deletion where applicable. You may also opt out of SMS messages at any time by replying STOP to an SMS message.
 

Third-Party Services

Our website or services may use third-party providers for website hosting, analytics, communications, scheduling, payment processing, customer support, or other business functions. These providers may process information on our behalf or as otherwise described in their applicable privacy policies.
 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page and revise the “Last Updated” date above.
 

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact US Home Alarms using the contact information provided on our website.